Effective Date: 2025/11/05

At TROYE-PEPTIDE, we are committed to providing prompt and reliable shipping services. This Shipping Policy outlines the terms and conditions related to the shipment of our products.

1. Shipping Locations

We offer worldwide shipping.
Please note that delivery times may vary depending on your location and the shipping method selected at checkout.

2. Processing Time

  • Orders are typically processed within 1–2 business days after payment is confirmed.
  • Once your order has been shipped, you will receive a confirmation email with tracking information.

3. Shipping Methods

We partner with reliable logistics carriers to ensure timely delivery.
Available shipping methods will be displayed at checkout and may include:

  • Standard Shipping
  • Expedited Shipping
  • International Shipping

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Selected shipping method
  • Package weight
  • Destination

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

5. Delivery Times

  • Domestic Orders: Typically delivered within 7–15 days after processing
  • International Orders: Delivery times vary by country and may take 15–20 days or longer, depending on customs clearance

6. Order Tracking

Once your order has been shipped, a tracking number will be sent to your email.
You can use this tracking number to monitor the status of your shipment.

7. Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us within 3 days of the expected delivery date.

We will work with you to investigate and resolve the issue as quickly as possible.

Thank you for choosing TROYE-PEPTIDE.